Refund policy

REFUND POLICY

We offer a 30-day refund policy from the date of delivery.

You are eligible for a full refund or free replacement if:

  • Item arrives damaged or broken
  • Item is defective or stops working
  • Wrong item was delivered

We do not offer refunds for:

  • Change of mind
  • Buyer's remorse
  • Ordering the wrong quantity
  • Item not meeting personal expectations

To request a refund:
Contact us at galaxyglow48@gmail.com within 30 days of receiving your order. We will respond within 24 hours.

Please note:

  • Damaged or defective items will receive a free replacement or full refund with no return needed
  • Photo or video evidence of the damage may be required